Increase efficiency by eliminating an operator and quickly answering certain questions such as operating hours and location information.
Add new phones and numbers to your phone system easily through a web interface.
Determine how calls are routed based on caller id, time of day, or other circumstances.
Forward all calls or specific extensions to a cell phone or other location.
Restrict what numbers ring your phone or send them to voicemail.
Easily record incoming or outgoing calls. Listen to them later, download them, or even email them.
View detailed reports for incoming and outgoing calls, long distance, call duration, etc.
Receive texts or emails when your extension misses a call, or receives a voicemail.
Caller Id Settings
Decide what number is shown when you make an outgoing call.
| Visual/Unified Voicemail
Access your voicemail by calling a number, send it to your email, or login and view it online.
Upload professional recorded greetings, or record them from your phone. Customize what greetings are played when a customer calls an extension, calls after business hours, etc.
Music on Hold
Stream your favorite music or upload custom recordings that talk about your business and your products or services.
Automatically send your incoming faxes to your email account
Integration into your existing customer management software. Automatically show a customer's information on your screen when you answer a call, or automatically place a call by clicking on a customer's phone number.
Receive a popup in Outlook with customer information when a call comes in.
Connect a headset directly to your computer and eliminate the cost of the phones and free up desk space.
High quality phones that can connect directly to your network or to your computer.